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New Policy
At KDK Softwares, we respect your need for online privacy and protect any Personal Information that you may share with us, in an appropriate manner. Our practice as regards use of your Personal Information is as set forth below in this Privacy Policy Statement. As a condition to use of KDK Softwares Products and Services, you consent to the terms of the Privacy Policy Statement as it may be updated from time to time. In the event of a material change, we shall notify you via email or by means of a notice on the website. This Privacy Policy Statement applies to www.kdksoftware.com and its associated websites.
Mailing Address: K.D.K. Softwares (India) Pvt. Ltd., G Business Park, 5th Floor, D-34, Subhash Marg, C-Scheme, Jaipur - 302001, Rajasthan, India. We can be contacted via e-mail at info@kdksoftware.com or you can contact KDK Customer Support Services by telephone at +91-141-4123456.
Demo Login
Since we understand that you may wish, not to disclose your Personal Information for trying out our Services, we provide you the option of a Demo Login for some of the KDK Services. The contents created by you using the Demo Login will be accessible to all persons using the Demo Login. Hence we specifically request you not to store your personal and sensitive information, files and documents while using the Demo Login as doing so would make them publicly available to all users and consequently may result in your receipt of unsolicited messages.
Information Recorded and Use
During the Registration Process for creating a user account, we request for your name, address information, contact information. We use this registration information to set up and manage your account. We may also use this information to contact you about your service, upcoming events, changes to the Privacy Policy Statement, and products and services that we think may interest you. You will also be asked to choose a unique username and a password, which will be used solely for the purpose of providing access to your user account. Upon registration you will have the option of choosing a security question and an answer to the security question, which if given, will be used solely for the purpose of resetting your password.
Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used will be recorded by us in order to enhance your experience of the KDK services and to help us provide you the best possible service.
- Contents of your User Account
We store and maintain files, documents, to-do lists, emails and other data stored in your user account at our facilities in India and the United States. In order to prevent loss of data due to errors or system failures, we also keep backup copies of data including the contents of your user account. Hence your files and data may remain on our servers even after deletion or termination of your user account. In addition to using the contents of your User Account to provide you service, we may also use the information to improve our business operations, develop new services, and customize your experience. We may also use the information to identify which other products and services may interest you and send you customized messages.
In case of services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. Your financial information will not be stored by us except for the name and address of the card holder, the expiry date and the last four digits of the Credit Card number. Subject to your prior consent and where necessary for processing future payments, your financial information will be stored in encrypted form on secure servers of our reputed Payment Gateway Service Provider who is beholden to treating your Personal Information in accordance with this Privacy Policy Statement.
We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files to analyze the trends, administer the website, track visitor's movements and to improve our website.
Cookies
We use temporary and permanent cookies to enhance your experience of our KDK Services. Temporary cookies will be removed from your computer each time you close your browser. By selecting ‘keep me signed-in’ option in KDK Services, a permanent cookie will be stored in your computer and you will not be required to sign-in by providing complete login information each time you return to our website. If you have turned cookies off, you may not be able to use registered areas of the website. We tie cookie information to your email address when you elect to remain logged in so as to maintain and recall your preferences within the website. We may from time to time employ the use of pixel tags on the website and in emails. Pixel tags such as web beacons are 1x1 images that are embedded onto a web page to document traffic and for website analytics without collecting any Personal Information.
Links from our website
Some pages of our website contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for the manner of use or misuse of information made available by you at such other websites. We encourage you not to provide Personal Information, without assuring yourselves of the Privacy Policy Statement of other websites.
With whom we share Information
We may use your information within different parts of our own company for our own business purposes. However, we do not share your personal information outside of our company except to help us in providing service. We may need to disclose Personal Information to our affiliates, service providers and business partners solely for the purpose of providing KDK Services to you. In such cases KDK will also ensure that such affiliates, service providers and business partners comply with this Privacy Policy Statement and adopt appropriate confidentiality and security measures. We will obtain your prior specific consent before we share or disclose your Personal Information to any person outside KDK for any purpose that is not directly connected with providing KDK Services to you. We may share generic aggregated demographic information not linked to any Personal Information regarding visitors and users with our business partners and advertisers. Please be aware that laws in various jurisdictions in which we operate may obligate us to disclose user information and the contents of your user account to the local law enforcement authorities under a legal process or an enforceable government request. In addition, we may also disclose Personal Information and contents of your user account to law enforcement authorities if such disclosure is determined to be necessary by KDK in our sole and absolute discretion for protecting the safety of our users, employees, or the general public.
How secure is your Information
We adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored in your user account. Access to your name and email address is restricted to our employees and vendors who need to know such information in connection with providing KDK Services to you and are bound by confidentiality obligations.
Your Choice in Information Use
You will be required to register for our KDK Services by providing Personal Information. If you choose not to provide your Personal Information, we will be unable to provide you the KDK Services. We do provide you with the option of not choosing a secret question and the answer to it; however, we may not be able to reset your password for you. We also provide you with the option of opting out from receiving marketing and newsletter emails from us by selecting the “unsubscribe” link in every marketing email we send to you. If you opt out from marketing, you will not receive marketing or newsletter email messages from us. However, you may still receive email notifications of changes to the Privacy Policy Statement and other critical notices. In the event we decide to use your Personal Information for any purpose other than as stated in this Privacy Policy Statement, we will offer you an effective way to opt out of the use of your Personal Information for those other purposes. We will be clear at the time if your opt-out of those additional uses means that you can no longer use our services. If so, and you opt out, we will make reasonable effort to give you access to your personal information.
Accessing, Updating and Removing Personal Information
We provide users with access to their Personal Information. Users may correct, update or remove any such Personal Information either by accessing their user account or by contacting KDK Customer Support Services. Such changes may take up to 48 hours to take effect. We endeavour to respond to all enquiries within 30 days.
Investigation of Illegal Activity
We may need to provide access to your Personal Information and the contents of your user account to our employees and service providers for the purpose of investigating any suspected illegal activity or potential violation of the terms and conditions for use of KDK Services. However, KDK will ensure that such access is in compliance with this Privacy Policy Statement and subject to appropriate confidentiality and security measures.
Change of Ownership
If we sell, merge or transfer any part of our business in connection with a merger, acquisition, reorganization or other such transaction, part of the transaction may include your personal information.
Enforcement of Privacy Policy
We make every effort, including periodic reviews to ensure that Personal Information provided by you is used in conformity with this Privacy Policy Statement. If you have any concerns regarding our adherence to this Privacy Policy Statement or the manner in which Personal Information is used for the purpose of providing KDK Services, kindly contact us at escalation@kdksoftware.com
Notification of Changes
Any changes to the Privacy Policy Statement will be posted on our website in order to keep you informed of any changes in nature of information collected, manner of collection, use and sharing of information. If at any point we decide to use Personal Information in a manner different from that stated at the time it was collected, we will notify you by email and provide you with the ability to opt out of these new uses. You will not receive email notification of minor changes to the Privacy Policy Statement. If you are concerned about how your Personal Information is used, you should check back at http://www.kdksoftware.com/privacy.htm periodically.
END OF PRIVACY POLICY
If you have any questions or concerns regarding this Privacy Policy Statement, please contact us at info@kdksoftware.com. We shall respond to all inquiries within 60 days of receipt upon ascertaining your identity.
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